Keep every lead from going cold
One lead is in a text thread, another on a sticky note, and both are waiting on a call back. We put every contact in one place and build follow-up that sends itself, so people who raise their hand hear from you.
- One home for every lead and customer
- Email and text campaigns that get read
- Follow-up that sends without reminders
- Review requests at the right moment
What we build for you
Setup, writing, and the automation behind it. You get a system your team will actually open, not another login nobody touches.
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CRM setup and cleanup
We pick a system that fits how you sell, import your contacts, and clear out the duplicates you have been living with.
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Pipeline and lead tracking
Stages that match how you really sell, so you can see at a glance who is still waiting on you.
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Email marketing
Campaigns written in your voice, built to read well on a phone, and sent to the right part of your list.
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Text marketing
Short, useful texts for the things customers want fast, like openings, reminders, and offers worth acting on.
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Automated marketing flows
Quick replies to new leads, nudges when nobody answers, and check-ins with past customers, all running on their own.
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Review requests and tracking
Ask for a review right after a good experience, then keep the responses in one place so none go unanswered.
From first call to live results
We start with how leads reach you today and where they stall, then build the system around that.
Map your leads
We trace where your leads come from, who touches them, and the point where follow-up usually stops.
Plan the follow-up
We decide what gets sent, to whom, and when, and which parts should run without anyone pressing send.
Build and write
We set up the CRM, write the emails and texts, and wire up the automated flows and review requests.
Watch and adjust
We report in plain language on what people open and reply to, then rewrite the messages falling flat.
Good to know
The things business owners ask before they get started.
We keep leads in a notebook and on our phones. Is that really a problem?
It works until someone is out sick or a note gets lost. Putting contacts in one shared place means anyone on your team can pick up a lead and see what has already been said and promised.
Will automated follow-up sound like a robot wrote it?
Not the way we write it. The messages sound like your business, and they are built so a real reply from you takes over the moment a customer writes back. Automation covers the reminder, not the relationship.
Do you handle asking customers for reviews?
Yes. We set up review requests that go out after a job or a visit, while the experience is fresh. We also help you keep track of what comes in so nothing sits without a response.
What if my team will not use a new system?
That is usually a setup problem. We keep the CRM simple, match it to how your team already works, and walk everyone through it. If it adds steps instead of saving time, it is built wrong.
Pair it with the rest
Most clients combine a few services. One team handles all of them, so nothing gets lost between vendors.
Stop letting good leads go quiet
Call 270-929-0898 or email sales@markitera.com. Tell us how leads reach you now, and we will show you where they are slipping and what to do about it.